AI and resources: asking the right question
Most impact organisations use AI either in secret or with a guilty conscience. Neither is the right approach. The real question is not ‘whether’, but ‘where’.
This is where I write down what actually works in AI audits at NGOs, social enterprises and B-Corps, and what does not. Short, honest texts. No hype, no slides, no distant future. Just what has proven itself in everyday work.
Most impact organisations use AI either in secret or with a guilty conscience. Neither is the right approach. The real question is not ‘whether’, but ‘where’.
As an authorised INQA coach, I can support coaching projects with up to 80 per cent funding. What this means in practice, who is eligible and what the first step involves.
A managing director showed me, via a screen recording, how his sales team spends forty-five minutes typing in figures before every quote. I automated the repetitive clicking and left the three key decisions to human judgement. Why this approach works almost everywhere.
What I have learnt from 18 months of discussions with senior management at NGOs and B Corps. An honest assessment of the current situation, and a few uncomfortable hypotheses that I’d like to put forward for discussion.
A step-by-step guide using n8n and Claude, from a blank canvas to a working triage bot for your shared inbox. A template and security checklist at the end.
The BCG formula is uncomfortably simple: 10 per cent algorithm, 20 per cent data and technology, 70 per cent people, processes and culture. What this means in practical terms for your organisation, and where most people stumble at first.
You don’t need to try out every new AI. Depth beats breadth.
Tool fatigue is a real thing, especially in small teams. Why I recommend learning two tools properly, rather than dabbling in twelve, and how you can justify this to the supervisory board.
45 minutes, one screen shared, an honest assessment. Not a sales pitch, I show you where I see leverage and where I do not.